Quality Policy

To provide our clients with complete and comprehensive service in management systems conformity assessment activities, by adopting the principles of impartiality, independence, and confidentiality, within the framework of national and international legislation and standards, in the light of the requirements of the relevant standard and general quality principles,

To remain committed at all times to universal law and ethical rules, to protect the interests of DANEM MDC at the highest level, and never to compromise these legal and ethical rules for the benefit of the company,

To continuously improve in line with the requirements of the Quality System, customer expectations, and the standards and legislation related to accreditation and authorizations,

To be a model organization that respects the society and environment in which we operate, to contribute to the economy by continuously improving business volume, and to remain committed to the principles of environmental sustainability,

To create quality awareness among employees and to contribute to their individual development through continuous training. To organize regular training in order to increase the professional knowledge and skills of our employees,

With a customer-oriented service approach, to respond quickly to customer demands, to provide services with competent employees in accordance with the principles of objectivity and equality, and to ensure customer satisfaction. To establish strong communication with our clients in order to better understand their needs and to offer solutions in line with their demands,

To consider human health and environmental safety while carrying out our services. To comply with occupational health and safety standards and to make continuous improvements in this regard,

To improve service quality by developing the competence of personnel and by maintaining quality objectives at high and applicable levels within the scope of continual improvement. To periodically carry out performance evaluations, analyze the level of achievement of objectives, and review strategies when necessary,

To continuously improve the requirements of the Quality Management System and Regulation (EU) 2017/745 on Medical Devices, in line with customer expectations and the standards and legislation related to accreditation and authorizations, and to develop innovative solutions. To ensure full compliance with national and international legal and regulatory requirements, to fully meet all legislative requirements including Regulation (EU) 2017/745 on Medical Devices, and to provide all necessary resources accordingly.

QP / Publish Date: 01.03.2025 Revision Date/No: –

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